We provide several resources for you to find useful information or a resolution for a problem:
However, we appreciate the human aspect as well and offer various ways to contact our award winning customer care:
- Via LiveChat, by clicking on “Chat now” button on our website in the bottom right corner
- Through a ticket that you can submit from your HostPapa Dashboard
- Via telephone: 1-888-959-7272
You can also check the live status of our services here: https://hostpapastatus.com/
Basic Training 30-minute Session
As a new Business or Business Pro plan client, you are entitled to a free 30-minute One-On-One Dedicated Session with a PapaSquad Expert via phone or Skype. Starter plan customers may purchase this session at a regular rate of $39.95. A PapaSquad Expert will answer any questions you might have about getting the most out of your hosting package, and teach you how to use the tools available.